Shipping & Return
Shipping Policy: At Navkar Systems (www.navkarsys.com), we strive to provide you with a seamless and efficient shopping experience. Please read our shipping policy carefully to understand how we process and deliver your orders.
Processing Time: Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional events, processing times might be slightly longer. We'll keep you informed about any delays.
Shipping Methods: We offer various shipping options to suit your needs. You can choose from standard, expedited, and express shipping. The shipping cost and estimated delivery time will be displayed at checkout based on your location and selected shipping method.
Shipping Confirmation: Once your order is shipped, you will receive a confirmation email containing tracking information. This will allow you to monitor the progress of your shipment and estimate its arrival.
Shipping Delays: While we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions or carrier delays might impact delivery times. We appreciate your patience and understanding in such situations.
International Shipping: We offer international shipping to select countries. Please note that customs and import duties may apply depending on your country's regulations. Any additional charges are the responsibility of the customer.
Return Policy: We want you to be completely satisfied with your purchase from Navkar Systems. If you're not happy with your order, we're here to help.
14-Day Return Window: You have 14 days from the date of delivery to initiate a return. If 14 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange.
Eligibility Criteria: To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. We also require a receipt or proof of purchase.
Return Process: To initiate a return, please contact our customer support team at [customer support email/phone number] within the 14-day return window. Our team will guide you through the return process, including providing you with a return shipping address.
Refund/Exchange: Once your return is received and inspected, we will notify you of the approval or rejection of your refund/exchange. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
Return Shipping: The cost of return shipping will be your responsibility, unless the return is due to a mistake on our part (e.g., wrong item shipped or item arrived damaged). In such cases, we will provide you with a prepaid shipping label.
Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 7 days of receiving the order. We will arrange for a replacement or issue a full refund, including return shipping costs.
Please note that this policy is subject to change without prior notice. For the most up-to-date information, please refer to our website's Shipping and Return Policy page. If you have any questions or concerns, feel free to reach out to our customer support team. Your satisfaction is our priority.